Last Updated: November 22, 2025
Thank you for using Konverse. We are committed to protecting your privacy and being transparent about how we collect and use your information.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Username
- Password (encrypted)
- Display name (optional)
- Profile photo (optional)
- Bio and website (optional)
1.2 Usage Information
When you use Konverse, we automatically collect:
- Messages you send in chat rooms
- Rooms you join and favorite
- Users you follow
- Profiles you view
- Search queries
- Device information (type, operating system)
1.3 Technical Information
For security, fraud prevention, and platform improvement, we collect:
- IP addresses
- Device identifiers
- Browser/app version
- Connection information
- Usage patterns and analytics
2. How We Use Your Information
We use your information to:
- Provide and improve the Konverse service
- Enable communication between users
- Personalize your experience (trending rooms, recommendations)
- Detect and prevent fraud, spam, and abuse
- Enforce our Terms of Service
- Respond to your support requests
- Send important service updates
3. IP Address Collection
We collect IP addresses specifically for:
- Security and fraud prevention
- Detecting and preventing ban evasion
- Analyzing usage patterns and platform health
- Enforcing our Terms of Service
- Investigating abuse and violations
IP Retention Policy
- Active users: 90 days
- Banned/suspended users: 2 years (for legal compliance and fraud prevention)
- Automatically deleted after retention period
4. Data Sharing
We do NOT sell your personal information.
We may share your information only:
- With service providers (Supabase for hosting and authentication)
- When required by law or legal process
- To protect our rights or the safety of our users
- With your explicit consent
Public Information
- Your username, display name, profile photo, and bio are publicly visible
- Messages you send in rooms are visible to other room participants
- Your follower/following lists are publicly visible
5. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Update or correct your information
- Export your data
- Opt out of certain data collection (where legally permitted)
To exercise these rights, contact us at: support@konverse.app
6. Data Retention
- Account data: Retained while your account is active
- Messages: Retained indefinitely (part of conversation history)
- IP logs: 90 days (active) or 2 years (banned)
- Analytics: Aggregated data retained indefinitely
- Deleted accounts: Data permanently deleted within 30 days
7. Security
We implement industry-standard security measures:
- Encrypted passwords (bcrypt)
- Encrypted data transmission (HTTPS/TLS)
- Secure data storage (Supabase infrastructure)
- Regular security audits
- Access controls and authentication
However, no system is 100% secure. Please use strong passwords and protect your account.
8. Children's Privacy
Konverse is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.
9. International Users
Konverse is operated in the United States. Your information may be transferred to and stored in the United States or other countries where our service providers operate.
If you are located in the European Union or other regions with data protection laws, please note that we comply with applicable laws regarding data transfers.
10. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold (we don't sell data)
- Right to request deletion
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact: support@konverse.app
11. European Privacy Rights (GDPR)
EU residents have additional rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise these rights, contact: support@konverse.app
12. Cookies and Tracking
We use:
- Session cookies for authentication
- Local storage for app preferences
- Analytics for platform improvement (aggregate data only)
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy in the app
- Sending an email to your registered address
- Showing an in-app notification
Continued use after changes constitutes acceptance.
14. Contact Us
Questions about this Privacy Policy or your data?
Email: support@konverse.app
For data deletion requests or privacy concerns, please use the email above with subject line "Privacy Request".
15. Your Consent
By using Konverse, you consent to this Privacy Policy and our collection and use of information as described.
This Privacy Policy was last updated on November 22, 2025.